Not all access codes will work by default. Some will only work if they are enabled in our switch. If one of the codes is not working for you, please contact support by submitting a ticket at https://helpcentre.thinktel.ca/contact-us.
General Call Services Controls
Pin Change (Must know your current PIN)
Access Code *319
Call forwarding Services
Unconditional Call Forwarding
Enable Code *72
Disable Code *73
Busy Call forwarding
Enable Code *90
Disable Code *91
Delayed Call forwarding
Enable Code *92
Disable Code *93
Selective Call forwarding
Access Code *63
SimRing
Enable Code *220
Disable Code *221
Find-me-follow-me(Old)
Enable Code *230
Disable Code *231
Before the Unconditional, Busy, or Delayed Call Forwarding forwards can be applied a courtesy call needs to be placed.
- Dial access code
There will be a high pitch tone - Dial destination number
Customer will hear "beep beep" then silence
Rings on the destination phone. - If someone picks up, the CFWD is enabled. If not, repeat Steps 1-2 and the Call Forward will be enabled.
Call Park Services
Park Access Code *291
Retrieve Access Code *292
Call Pickup Services
Call Pickup
Access Code *11
Directed Pickup (no barge-in)
Access Code *12
Caller ID Services
Incoming Calling Name and Number Delivery
Enable Code *65
Disable Code *85
Automatic Recall
Two stage access code *69
Deactivate all outstanding recall request *89
Automatic Callback
Enable Code *66
Disable Code *86
Call Trace - Usage Sensitive Billing
Access Code *57
Present Number Code
Access Code *82
Withhold Number Code
Access Code *67
Last Caller ID Erasure
Access Code *320
Incoming Call Services
Selective Call Rejection
Access Code *60
Anonymous Call Rejection
Enable Code *77
Disable Code *87
Do Not Disturb
Enable Code *78
Disable Code *79
Priority Call
Access Code *61
MLHG Login/out
Access Code *388
Messaging Services
Voice Mail
Access Code *98
Reminder Calls
Enable Code *310
Disable all reminders code *311
Disable one reminder code *312
Check Reminder code *313
Regular Reminder Calls
Enable Code *314
Disable all reminders code *315
Disable one reminder code*316
Check Regular Reminder code *317
Multi Party Call Services
Call Hold
Access Code *52
Disable Call Waiting for duration of call
Access Code *70
Outgoing Call Services
To use the below disabled codes you will also have to use your pin code. If you do not know this code, please contact support by email support@thinktel.ca or by phone 866-928-4465 can also be changed via myphone.thinktel.ca Settings-->Account-->Call Services Pin
Speed Calling
One digit configuration code *74
Two digit configuration code *75
Call Barring - all
Enable Code *341
Disable Code *351
Call Barring - national and mobile calls
Enable Code *342
Disable Code *352
Call Barring - international calls
Enable Code *343
Disable Code *353
Call Barring - operator calls
Enable Code *344
Disable Code *354
Call Barring - call services
Enable Code *345
Disable Code *355
Call Barring - premium rate calls
Enable Code *346
Disable Code *356