---
title: My Portals | ThinkTel Help Centre
description: Find guides to help you navigate our online platforms, whether you need help setting up automatic payments or making one-time payment.
---

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1. [ThinkTel Help Centre](https://helpcentre.thinktel.ca/)
2. [My Portals](https://helpcentre.thinktel.ca/my-portals)

# My Portals

 Find guides to help you navigate our online platforms, whether you need help setting up automatic payments or making one-time payment.

## uControl

- [uControl API](https://helpcentre.thinktel.ca/ucontrol-api)
- [Forgot Password](https://helpcentre.thinktel.ca/forgot-password)
- [PBX/Trunk IP - Adding new binding.](https://helpcentre.thinktel.ca/pbx/trunk-ip-adding-new-binding)
- [Restricting IP Access to Your uControl Account](https://helpcentre.thinktel.ca/ucontrol-ip-restrictions)
- [How To Check Your Account Balance](https://helpcentre.thinktel.ca/how-to-check-your-account-balance)
- [Confirm Hosted PBX Password](https://helpcentre.thinktel.ca/confirm-hosted-pbx-password)
- [Changing Channel Commit and/or Burst](https://helpcentre.thinktel.ca/changing-channel-commit-and/or-burst)
- [How To View A Bill](https://helpcentre.thinktel.ca/how-to-view-a-bill)
- [911 Municipal and Non-Municipal Locations](https://helpcentre.thinktel.ca/911-non-municipal-locations)
- [Move DID(s) from one trunk to another.](https://helpcentre.thinktel.ca/move-dids-from-one-trunk-to-another)
- [Forgotten Username or Password](https://helpcentre.thinktel.ca/forgotten-username-or-password)
- [How To Pay A Bill](https://helpcentre.thinktel.ca/how-to-pay-a-bill)
- [uControl Email Verification](https://helpcentre.thinktel.ca/ucontrol-email-verification)
- [How do I change my login password?](https://helpcentre.thinktel.ca/changing-login-password)
- [How do I request a number(s) to be ported to Thinktel](https://helpcentre.thinktel.ca/how-do-i-request-a-numbers-to-be-ported-to-thinktel)
- [PBX/Trunk IP - Delete](https://helpcentre.thinktel.ca/pbx/trunk-ip-delete)
- [Updating Number Labels](https://helpcentre.thinktel.ca/updating-number-labels)
- [How to use Surecall to apply an Unavailable Call Forward for DIDs.](https://helpcentre.thinktel.ca/how-to-use-surecall-to-apply-an-unavailable-call-forward-for-dids)
- [How to update your 911 contact information's.](https://helpcentre.thinktel.ca/911-contact-info)
- [Delete a Number (Cancel a Service)](https://helpcentre.thinktel.ca/delete-a-number-cancel-a-service)
- [Updating Contact Information](https://helpcentre.thinktel.ca/updating-contact-information)
- [Ordering a Residential or Business Line.](https://helpcentre.thinktel.ca/ordering-a-residential-or-business-line)
- [PBX/Liaison IP – Suppression](https://helpcentre.thinktel.ca/fr-ca/pbx/liaison-ip-suppression)
- [How to check call records - Daily/Weekly/Monthly charges (Download CDRs).](https://helpcentre.thinktel.ca/how-to-check-call-records-daily/weekly/monthly-charges-download-cdrs)
- [How to Disable/Enable a voicemail on a Business Group/Individual line.](https://helpcentre.thinktel.ca/how-to-disable/enable-a-voicemail-on-a-business-group/individual-line)
- [Adding a Sub-User](https://helpcentre.thinktel.ca/adding-a-sub-user)
- [How To Register for Pre-Authorized Payments](https://helpcentre.thinktel.ca/how-to-register-for-pre-authorized-payments)
- [How to Check Channel Usage](https://helpcentre.thinktel.ca/how-to-check-channel-usage)
- [Provisioning a Device](https://helpcentre.thinktel.ca/provisioning-a-device)
- [How To Update Your Email Address(es)](https://helpcentre.thinktel.ca/how-to-update-your-email-addresses)
- [PBX/Trunk IP/Port/Password - Change](https://helpcentre.thinktel.ca/pbx/trunk-ip/port/password-change)
- [Ordering a DID](https://helpcentre.thinktel.ca/ordering-a-did)
- [Forwarding a DID with number translations or SureCall](https://helpcentre.thinktel.ca/forwarding-a-did-with-number-translations-or-surecall)
- [Reusing a Cancelled Number](https://helpcentre.thinktel.ca/reusing-a-cancelled-number)
- [Changing Hosted PBX Features](https://helpcentre.thinktel.ca/changing-hosted-pbx-features)
- [Changing the Translated (Forwarding) Number.](https://helpcentre.thinktel.ca/changing-the-translated-forwarding-number)

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## MyPhone

- [Myphone Portal - Voicemail](https://helpcentre.thinktel.ca/myphone-portal-voicem)
- [How to make modifications to your Easy Attendant recordings](https://helpcentre.thinktel.ca/how-to-make-modifications-to-your-easy-attendant-recordings)

- [SIP Trunking](https://helpcentre.thinktel.ca/sip-trunking#main-content)

    - [Service Installation](https://helpcentre.thinktel.ca/sip-trunking#service-installation)
    - [Troubleshooting](https://helpcentre.thinktel.ca/sip-trunking#troubleshooting)
- [Hosted PBX](https://helpcentre.thinktel.ca/hosted-pbx#main-content)

    - [Service Installation](https://helpcentre.thinktel.ca/hosted-pbx#service-installation)
    - [Troubleshooting](https://helpcentre.thinktel.ca/hosted-pbx#troubleshooting)
- [Business Internet](https://helpcentre.thinktel.ca/business-internet#main-content)

    - [Service Installation](https://helpcentre.thinktel.ca/business-internet#service-installation)
- [My Portals](https://helpcentre.thinktel.ca/my-portals#main-content)

    - [uControl](https://helpcentre.thinktel.ca/my-portals#ucontrol)
    - [MyPhone](https://helpcentre.thinktel.ca/my-portals#myphone)
- [Network Status](https://helpcentre.thinktel.ca/network-status)
- [Contact Us](https://helpcentre.thinktel.ca/contact-us)
- [Setup my services](https://helpcentre.thinktel.ca/setup-my-services#main-content)

    - [VOIP - Voice over Internet Protocol](https://helpcentre.thinktel.ca/setup-my-services#voip-voice-over-internet-protocol)
    - [PBX - Private Branch Exchange](https://helpcentre.thinktel.ca/setup-my-services#pbx-private-branch-exchange)
- [Voice Services](https://helpcentre.thinktel.ca/voice-services#main-content)

    - [Think365](https://helpcentre.thinktel.ca/voice-services#think365)
    - [Fax](https://helpcentre.thinktel.ca/voice-services#fax)
- [Troubleshooting](https://helpcentre.thinktel.ca/troubleshooting#main-content)

    - [Fax Service](https://helpcentre.thinktel.ca/troubleshooting#fax-service)
    - [Toll Free](https://helpcentre.thinktel.ca/troubleshooting#toll-free)
    - [Think 365](https://helpcentre.thinktel.ca/troubleshooting#think-365)

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