Running a TrixBox behind a firewall can cause one way audio issues. On a Trixbox, you will need to specify the external IP as well as the internal network
in sip.conf.
ie:
[general] externhost = asterisk.company.com externip=123.123.123.123 ; the ip address your ISP gives you localnet=192.168.1.0/255.255.255.0 nat=yes port = 5060 ; Port to bind to (SIP is 5060) bindaddr = 0.0.0.0 ; Address to bind to (all addresses on machine) disallow=all ; Modify these to meet your codec needs allow=ulaw allow=alaw allow=g729 allow=gsm