Service Installation
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      1. ThinkTel Help Centre
      2. Hosted PBX
      3. Service Installation

      How to Connect My IP Phone or ATA to ThinkTel

      Essential Configuration Values for Your Phone/ATA

      1. SIP Username
        This will be the 10-digit number that we will provide to you.

      2. SIP Password
        This password will allow you to register with our switch.

      3. SIP Proxy Server

      • West Server: edm.sub.tprm.ca

      • East Server: tor.sub.tprm.ca
        Note: It is generally not necessary to configure the outbound SIP proxy server.

      1. Set the registration expiration (expiry) to 3600 seconds.

      These settings should allow for proper SIP registration and call handling, assuming your local network is correctly managing SIP traffic.

      We hope you find this information helpful. If you experience any issues or have questions, please don’t hesitate to reach out. You can open a support ticket or contact us at 1-888-852-2381 for further assistance.