I have an IP phone/ATA that I would like to peer to Thinktel. How do I do that?

These are the essential configuration values for your phone/ata will be:

1. The SIP username. This will be the 10-digit number we provide.

2. The SIP password. This password we will provide for you to register to our switch.

3. The SIP proxy. Set your phone/ata's SIP proxy to be: edm.sub.tprm.ca(West Coast) or tor.sub.tprm.ca(East Coast) (Setting the Outbound SIP Proxy is typically not needed)

4. Set the Registrations expiration (Time-out) to 3600.


These values should allow proper SIP registration and call flow assuming your local network handles with SIP properly.


We hope this info was a help. If you have any problems or questions, please Let us know. You can open a support ticket via https://helpcentre.thinktel.ca/contact-us or you can contact us by phone at 866-928-4465 Options 1-3-1