Troubleshooting
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      1. ThinkTel Help Centre
      2. SIP Trunking
      3. Troubleshooting

      Ribbon SBC

      This service is provided by ThinkTel Professional Services Team.

      Ribbon SWe Lite, 1000 & 2000 SBC Iterops:

      • Software Upgrades (Customer must have a valid Ribbon support agreement in place).

      • Translation Tables.

      • Call Routing Tables.

      • Contact Registrar Tables.

      • Backups

      • Restore Backups

      • Packet Captures

      • Setting Subsystem

      • Setting up Logging

      • Licenses

      • MS Teams and ThinkTel SIP Trunk Deployments.

      • Genesys for Multi-Trunk ThinkTel SIP Trunk Deployments.

      • MS Teams and ThinkTel SIP Trunk Deployments.

      • FXS calling via PRI.

      • FXS calling via ThinkTel SIP.

      • Adding a Contact Registrar for ThinkTel SIP - ver 1.1.

      • SBC Edge 2000 V5.0.1 IOT Skype for Business 2015 Intermedia SIP Trunk Application Notes.

      For assistance with your Ribbon/Sonus products and support options please contact ThinkTel sales.

      For support assistance with your Ribbon/Sonus products please contact ThinkTel support.

       

      We hope this info was a help. If you have any problems or questions, please let us know.
      You can open a support ticket or contact us atphone-icon-blue 1-888-852-2381 for additional assistance.