When trying to confirm your hosted PBX(HPBX) password through ucontrol.thinktel.ca you have to...
- Open uControl
- Click on the blue "Services" Button, then click "Numbers by type"
- Beside the Individual Line in question click the "details" button
- In the Individual Line Information section located the SIP Password section
- Click on the 'Lookup' button and you will get a popup with the information below
- SIP Domain Name
- Username
- SIP Password
- Click "Close"
We hope this info was a help. If you have any problems or questions, please Let us know. You can open a support ticket via https://helpcentre.thinktel.ca/contact-us or you can contact us by phone at 866-928-4465 Options 1-3-1