Forgotten Username or Password

If you have forgotten your username or password for ucontrol.thinktel.ca …

Please contact Business Customer Care with the following information:

  • Account Name/Number
  • Name of person trying to access the portal

We hope this information was a help. If you have any problems or questions, please let us know. You can open a support ticket via https://thinktel.ca/open-support-ticket/ or you can contact us by phone at 866-928-4465.