--- title: How to Check Channel Usage description: Click Management --> Dashboard to return to main screen. We hope this info was a help. If you have any problems or questions, please let us know. You can open a support ticket or contact us at 1-888-8 --- [Skip to content](https://helpcentre.thinktel.ca/how-to-check-channel-usage#main-content) English Show submenu for translations ![Thinktel-logo-navy.png\]](https://helpcentre.thinktel.ca/hs-fs/hubfs/ThinkTel-Templates/Thinktel-logo-navy.png?height=35&name=Thinktel-logo-navy.png) Open main navigation Close main navigation - English Show submenu for translations - [ThinkTel.ca](https://thinktel.ca/) [ThinkTel.ca](https://thinktel.ca/) Find helpful tips & tools. - There are no suggestions because the search field is empty. 1. [ThinkTel Help Centre](https://helpcentre.thinktel.ca/?hsLang=en) 2. [My Portals](https://helpcentre.thinktel.ca/my-portals?hsLang=en) 3. [uControl](https://helpcentre.thinktel.ca/my-portals?hsLang=en#ucontrol) # How to Check Channel Usage ### When trying to check channel usage through [uControl](https://ucontrol.thinktel.ca/) you have to... 1. Open **[uControl](https://ucontrol.thinktel.ca/)** 2. Click on the Blue "**Billing**" Tab then click on "**Usage**" which will then bring you to the Usage Dashboard. ![](https://helpcentre.thinktel.ca/hs-fs/hubfs/Knowledge%20Base%20Import/image-png-Dec-15-2023-06-11-10-0896-PM.png?width=191&height=276&name=image-png-Dec-15-2023-06-11-10-0896-PM.png) ![](https://helpcentre.thinktel.ca/hs-fs/hubfs/Knowledge%20Base%20Import/image-png-Dec-15-2023-06-12-46-5555-PM.png?width=588&height=182&name=image-png-Dec-15-2023-06-12-46-5555-PM.png) These are customary fields and will have to be selected based on requirement ![](https://helpcentre.thinktel.ca/hs-fs/hubfs/Knowledge%20Base%20Import/image-png-Dec-15-2023-06-15-51-3605-PM.png?width=588&height=55&name=image-png-Dec-15-2023-06-15-51-3605-PM.png) - Under **Type** select Sip Trunk - Under **Item** select the Pilot number (in case there is more than one) - Set the D**ates** for which you wish to search. Default is 1 week, this can be overridden by clicking in the Start/End Date. You can only search for up to 1 month at a time. 3. Click on the **Search**. This will bring the Channel Usage graph. Scroll down to the last graph: “**Peak Overall Channel Usage**” to view your statistics, keeping in mind your channel settings for the pilot in questions (e.g.: max channels). ![](https://helpcentre.thinktel.ca/hs-fs/hubfs/Knowledge%20Base%20Import/image-png-Dec-15-2023-06-18-45-2274-PM.png?width=603&height=478&name=image-png-Dec-15-2023-06-18-45-2274-PM.png) Click **Management** --\> **Dashboard** to return to main screen. We hope this info was a help. If you have any problems or questions, please let us know. 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