--- title: How to Disable/Enable a voicemail on a Business Group/Individual line. description: Click Management --> Dashboard to return to main screen. We hope this info was a help. If you have any problems or questions, please let us know. You can open a support ticket or contact us at 1-888-8 --- [Skip to content](https://helpcentre.thinktel.ca/how-to-disable/enable-a-voicemail-on-a-business-group/individual-line#main-content) English Show submenu for translations ![Thinktel-logo-navy.png\]](https://helpcentre.thinktel.ca/hs-fs/hubfs/ThinkTel-Templates/Thinktel-logo-navy.png?height=35&name=Thinktel-logo-navy.png) Open main navigation Close main navigation - English Show submenu for translations - [ThinkTel.ca](https://thinktel.ca/) [ThinkTel.ca](https://thinktel.ca/) Find helpful tips & tools. - There are no suggestions because the search field is empty. 1. [ThinkTel Help Centre](https://helpcentre.thinktel.ca/?hsLang=en) 2. [My Portals](https://helpcentre.thinktel.ca/my-portals?hsLang=en) 3. [uControl](https://helpcentre.thinktel.ca/my-portals?hsLang=en#ucontrol) # How to Disable/Enable a voicemail on a Business Group/Individual line. ### To Disable or Enable your Voice Mail services through [uControl](https://ucontrol.thinktel.ca/) you have to... 1. Open **[uControl](https://ucontrol.thinktel.ca/)**![](https://helpcentre.thinktel.ca/hs-fs/hubfs/Knowledge%20Base%20Import/image-png-Dec-20-2023-03-24-42-7916-PM.png?width=588&height=43&name=image-png-Dec-20-2023-03-24-42-7916-PM.png) 2. Click on the blue "**Services**" Tab, then click "**Numbers By Type**". ![](https://helpcentre.thinktel.ca/hs-fs/hubfs/Knowledge%20Base%20Import/image-png-Dec-20-2023-03-25-45-6407-PM.png?width=218&height=200&name=image-png-Dec-20-2023-03-25-45-6407-PM.png) 3. Enter the number in the **search** or **scroll** down till you locate the desired number. ![](https://helpcentre.thinktel.ca/hs-fs/hubfs/Knowledge%20Base%20Import/image-png-Dec-20-2023-03-29-31-0710-PM.png?width=588&height=107&name=image-png-Dec-20-2023-03-29-31-0710-PM.png) 4. Click the "**Edit**" button. ![](https://helpcentre.thinktel.ca/hs-fs/hubfs/Knowledge%20Base%20Import/image-png-Dec-20-2023-03-30-34-1806-PM.png?width=588&height=108&name=image-png-Dec-20-2023-03-30-34-1806-PM.png) 5. In the **Voicemail** field change to true or false. ![](https://helpcentre.thinktel.ca/hs-fs/hubfs/Knowledge%20Base%20Import/image-png-Dec-20-2023-03-32-11-6421-PM.png?width=625&height=146&name=image-png-Dec-20-2023-03-32-11-6421-PM.png) 6. Click **Save** **![](https://helpcentre.thinktel.ca/hs-fs/hubfs/Knowledge%20Base%20Import/image-png-Dec-20-2023-03-33-25-9495-PM.png?width=309&height=168&name=image-png-Dec-20-2023-03-33-25-9495-PM.png)** Click **Management** --\> **Dashboard** to return to main screen. We hope this info was a help. If you have any problems or questions, please let us know. You can open a [support ticket](https://helpcentre.thinktel.ca/contact-us?hsLang=en) or contact us at![phone-icon-blue](https://helpcentre.thinktel.ca/hs-fs/hubfs/Knowledge%20Base%20Import/phone-icon-blue-Apr-12-2024-07-12-11-1897-PM.png?width=20&height=16&name=phone-icon-blue-Apr-12-2024-07-12-11-1897-PM.png) [1-888-852-2381](tel:1-888-852-2381) for additional assistance. - [SIP Trunking](https://helpcentre.thinktel.ca/sip-trunking?hsLang=en#main-content) - [Service Installation](https://helpcentre.thinktel.ca/sip-trunking?hsLang=en#service-installation) - [Troubleshooting](https://helpcentre.thinktel.ca/sip-trunking?hsLang=en#troubleshooting) - [Hosted PBX](https://helpcentre.thinktel.ca/hosted-pbx?hsLang=en#main-content) - [Service Installation](https://helpcentre.thinktel.ca/hosted-pbx?hsLang=en#service-installation) - [Troubleshooting](https://helpcentre.thinktel.ca/hosted-pbx?hsLang=en#troubleshooting) - [Business Internet](https://helpcentre.thinktel.ca/business-internet?hsLang=en#main-content) - [Service Installation](https://helpcentre.thinktel.ca/business-internet?hsLang=en#service-installation) - [My Portals](https://helpcentre.thinktel.ca/my-portals?hsLang=en#main-content) - [uControl](https://helpcentre.thinktel.ca/my-portals?hsLang=en#ucontrol) - [MyPhone](https://helpcentre.thinktel.ca/my-portals?hsLang=en#myphone) - [Network Status](https://helpcentre.thinktel.ca/network-status?hsLang=en) - [Contact Us](https://helpcentre.thinktel.ca/contact-us?hsLang=en) - [Setup my services](https://helpcentre.thinktel.ca/setup-my-services?hsLang=en#main-content) - [VOIP - Voice over Internet Protocol](https://helpcentre.thinktel.ca/setup-my-services?hsLang=en#voip-voice-over-internet-protocol) - [PBX - Private Branch Exchange](https://helpcentre.thinktel.ca/setup-my-services?hsLang=en#pbx-private-branch-exchange) - [Voice Services](https://helpcentre.thinktel.ca/voice-services?hsLang=en#main-content) - [Think365](https://helpcentre.thinktel.ca/voice-services?hsLang=en#think365) - [Fax](https://helpcentre.thinktel.ca/voice-services?hsLang=en#fax) - [Troubleshooting](https://helpcentre.thinktel.ca/troubleshooting?hsLang=en#main-content) - [Fax Service](https://helpcentre.thinktel.ca/troubleshooting?hsLang=en#fax-service) - [Toll Free](https://helpcentre.thinktel.ca/troubleshooting?hsLang=en#toll-free) - [Think 365](https://helpcentre.thinktel.ca/troubleshooting?hsLang=en#think-365) [![Distributel](https://helpcentre.thinktel.ca/hubfs/logo-2.svg "Distributel")](https://www.distributel.ca/?hsLang=en) © 2024 ThinkTel. 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