When trying to change your IP, port, or password through ucontrol.thinktel.ca you have to...
- Open uControl
- Click on the blue "Services" Button, then click "Numbers"
- Beside the SIP Trunk in question click the "details" button
- Under the Configured SIP Binding - Click "Edit"
- Update the desired information.
- Enter the new IP in the Contact IP Address field.
- Enter the new Port in the Contact Port field.
- Enter the new burst channel amount in the Channels field.
- Enter the new SIP password in the New Password and Confirm Passwords fields.
- Click "Save"
Click Management-->Dashboard to return to main screen.
We hope this info was a help. If you have any problems or questions, please Let us know. You can open a support ticket via https://helpcentre.thinktel.ca/contact-us or you can contact us by phone at 866-928-4465 Options 1-3-1