---
title: PBX/Trunk IP/Port/Password - Change
description: Click Management --&gt; Dashboard to return to main screen. We hope this info was a help. If you have any problems or questions, please let us know. You can open a support ticket or contact us at 1-888-8
---

[Skip to content](https://helpcentre.thinktel.ca/pbx/trunk-ip/port/password-change#main-content)

English

Show submenu for translations

![Thinktel-logo-navy.png\]](https://helpcentre.thinktel.ca/hs-fs/hubfs/ThinkTel-Templates/Thinktel-logo-navy.png?height=35&name=Thinktel-logo-navy.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [ThinkTel.ca](https://thinktel.ca/)

[ThinkTel.ca](https://thinktel.ca/)

 Find helpful tips & tools.

- There are no suggestions because the search field is empty.

1. [ThinkTel Help Centre](https://helpcentre.thinktel.ca/?hsLang=en)
2. [My Portals](https://helpcentre.thinktel.ca/my-portals?hsLang=en)
3. [uControl](https://helpcentre.thinktel.ca/my-portals?hsLang=en#ucontrol)

# PBX/Trunk IP/Port/Password - Change

### When trying to change your IP, port, or password through [uControl](https://ucontrol.thinktel.ca/) you have to...

1. Open **uControl**  
   ![](https://helpcentre.thinktel.ca/hs-fs/hubfs/Knowledge%20Base%20Import/image-png-Dec-15-2023-04-41-09-9048-PM.png?width=588&height=43&name=image-png-Dec-15-2023-04-41-09-9048-PM.png)
2. Click on the blue "**Services**" Button, then click "**Numbers**"  
   ![](https://helpcentre.thinktel.ca/hs-fs/hubfs/Knowledge%20Base%20Import/image-png-Dec-15-2023-04-43-02-5826-PM.png?width=213&height=199&name=image-png-Dec-15-2023-04-43-02-5826-PM.png)
3. Beside the SIP Trunk in question click the "D**etails**" button  
   ![](https://helpcentre.thinktel.ca/hs-fs/hubfs/Knowledge%20Base%20Import/image-png-Dec-15-2023-04-47-49-5025-PM.png?width=588&height=142&name=image-png-Dec-15-2023-04-47-49-5025-PM.png)
4. Click "**Disable**"
5. Under the Configured SIP Binding - Click "**Edit**"  
   ![](https://helpcentre.thinktel.ca/hs-fs/hubfs/Knowledge%20Base%20Import/image-png-Jan-26-2024-03-27-24-6504-PM.png?width=629&height=358&name=image-png-Jan-26-2024-03-27-24-6504-PM.png)
6. **Update** the desired information.  
     - Enter the new IP in the Contact IP Address field.
     - Enter the new Port in the Contact Port field.
     - Enter the new burst channel amount in the Channels field.
     - Enter the new SIP password in the New Password and Confirm Passwords fields.  
       ![](https://helpcentre.thinktel.ca/hs-fs/hubfs/Knowledge%20Base%20Import/image-png-Jan-26-2024-03-27-50-8694-PM.png?width=519&height=634&name=image-png-Jan-26-2024-03-27-50-8694-PM.png)
7. Click "**Save**"
8. Click "**Enable**"

Click **Management** --\> **Dashboard** to return to main screen.

We hope this info was a help. If you have any problems or questions, please let us know.   
You can open a [support ticket](https://helpcentre.thinktel.ca/contact-us?hsLang=en) or contact us at![phone-icon-blue](https://helpcentre.thinktel.ca/hs-fs/hubfs/Knowledge%20Base%20Import/phone-icon-blue-Apr-12-2024-07-11-15-6984-PM.png?width=20&height=16&name=phone-icon-blue-Apr-12-2024-07-11-15-6984-PM.png) [1-888-852-2381](tel:1-888-852-2381) for additional assistance.

- [SIP Trunking](https://helpcentre.thinktel.ca/sip-trunking?hsLang=en#main-content)

    - [Service Installation](https://helpcentre.thinktel.ca/sip-trunking?hsLang=en#service-installation)
    - [Troubleshooting](https://helpcentre.thinktel.ca/sip-trunking?hsLang=en#troubleshooting)
- [Hosted PBX](https://helpcentre.thinktel.ca/hosted-pbx?hsLang=en#main-content)

    - [Service Installation](https://helpcentre.thinktel.ca/hosted-pbx?hsLang=en#service-installation)
    - [Troubleshooting](https://helpcentre.thinktel.ca/hosted-pbx?hsLang=en#troubleshooting)
- [Business Internet](https://helpcentre.thinktel.ca/business-internet?hsLang=en#main-content)

    - [Service Installation](https://helpcentre.thinktel.ca/business-internet?hsLang=en#service-installation)
- [My Portals](https://helpcentre.thinktel.ca/my-portals?hsLang=en#main-content)

    - [uControl](https://helpcentre.thinktel.ca/my-portals?hsLang=en#ucontrol)
    - [MyPhone](https://helpcentre.thinktel.ca/my-portals?hsLang=en#myphone)
- [Network Status](https://helpcentre.thinktel.ca/network-status?hsLang=en)
- [Contact Us](https://helpcentre.thinktel.ca/contact-us?hsLang=en)
- [Setup my services](https://helpcentre.thinktel.ca/setup-my-services?hsLang=en#main-content)

    - [VOIP - Voice over Internet Protocol](https://helpcentre.thinktel.ca/setup-my-services?hsLang=en#voip-voice-over-internet-protocol)
    - [PBX - Private Branch Exchange](https://helpcentre.thinktel.ca/setup-my-services?hsLang=en#pbx-private-branch-exchange)
- [Voice Services](https://helpcentre.thinktel.ca/voice-services?hsLang=en#main-content)

    - [Think365](https://helpcentre.thinktel.ca/voice-services?hsLang=en#think365)
    - [Fax](https://helpcentre.thinktel.ca/voice-services?hsLang=en#fax)
- [Troubleshooting](https://helpcentre.thinktel.ca/troubleshooting?hsLang=en#main-content)

    - [Fax Service](https://helpcentre.thinktel.ca/troubleshooting?hsLang=en#fax-service)
    - [Toll Free](https://helpcentre.thinktel.ca/troubleshooting?hsLang=en#toll-free)
    - [Think 365](https://helpcentre.thinktel.ca/troubleshooting?hsLang=en#think-365)

[![Distributel](https://helpcentre.thinktel.ca/hubfs/logo-2.svg "Distributel")](https://www.distributel.ca/?hsLang=en)

© 2024 ThinkTel. All Rights Reserved

Copyright © 2026, Distributel