ThinkTel now offers our customers the opportunity to reuse one of their numbers without having to contact ThinkTel staff.
You can reuse it for up to 3 days after the number has been cancelled. After this time, you will have to contact our Orders group at orders@thinktel.ca
1. Cancel the existing line/service. https://support.thinktel.ca/kb/article/216-Delete_a_Number
2. Order New service. https://support.thinktel.ca/kb/article/264-Ordering_a_DID
3. Chose the rate center of your old number. If needed it can be looked up here https://localcallingguide.com/lca_prefix.php
4. In the numbers section click on the dropdown and scroll to the bottom of the numbers.
Your recently deleted numbers will show as available for 3 days