When trying to convert a Fax to inbox (Fax2PDF) to a Print to Fax (Fax&Scan)
You are no longer able to just edit the line and Change the Scan & Fax to True. You now need to submit a request to our Orders group at orders@thinktel.ca. Who will have to recreate the line? When the line is recreated, we will lose all archived faxes and will not be able to recover/forward.
Please submit the information below when opening an Orders ticket.
Please convert the below fax line to be Fax&Scan enabled.
Fax Number:
Confirm email:
When the line is recreated our orders, group will supply your log in credentials.
To find out how to set up your Fax&Scan please follow the instructions Fax&Scan (Virtual Fax) Setup
We hope this info was a help. If you have any problems or questions, please let us know.
You can open a support ticket or contact us at 1-888-852-2381 for additional assistance.