Adding a Sub-User

All other users should have their own account setup. This way if we ever need to find out who made changes there will be a record, but if you share access then we will not know who did what. I.e. Deleted a line.

Follow the steps below to add a sub-user. 

1. Open uControl.

   

2. Click on the Blue "Management" Tab--> "Users"

   

3. Click on the "Create New"

   

4. Complete the required fields
   • Password
   • Username
   • Email
   • Language

   

5. Select the level of permissions You wish to Apply.
   • True = Has access
   • False = Doesn't have access
   • Read = Can view but make no changes
   • Write = Can view plus make changes
   • None = Can't view
   • Admin = Has complete access

6. Apply permission to the following fields
   • API (Application Programming Interface) KB Instructions
   • Subscriber/Number (allows user to make changes to existing services. i.e. changes to Sip Trunks{[SIP passwords and configured SIP bindings](PBX/Trunk IP/Port/Password - Change "")}, DID's, individual Lines and other phone number based services)
   • Billing (allows user to order a new service, download CDR's and invoices and to make payment)
   • Stats (allows user to see graphs i.e. Usage)
   • 911 (allows user to edit, update and add 911 service addresses)
   • Number Ports (allows users to submit a number port)
   • Data Center (allows user to edit data center products i.e. a Full cabinet (42U) in our colo)

   

7. Click on "Create"

   

To return back to the main screen menu, select Management-->Dashboard. 

We hope this info was a help. If you have any problems or questions, please let us know.
You can open a support ticket or contact us at 1-888-852-2381 for additional assistance.